| Nutrition Dome, Inc. has been in business since 2000. We are a consistently Top Rated Yahoo! Store and use Yahoo's secure ordering system (128 bit SSL) to process your order. We do not sell or rent your personal information. No Sales Tax.
Be confident knowing you are shopping at a Secure Yahoo! Store. Nutrition Dome, Inc. does not sell, rent, or in any other way disclose your information other than to complete your order! All orders for in-stock items received before 2:30 P.M. Mon-Thurs and 2:00 P.M. Fri. Eastern Time will be shipped that day. Orders received after this will be processed the NEXT business day. This also applies to all Express orders. There is no delivery on Sundays or holidays. FedEx Home Ground Delivery delivery Tuesday through Saturday. The day following shipment of your order is considered the 1st shipping day by FedEx. Saturday, Sunday, and Holidays are not counted as shipping days by FedEx. For Military and PO Boxes, please choose US Postal Priority. US Postal Priority orders over 25 pounds will not be shipped - we will contact you for other options. Orders to US territories outside the continental US, including ALASKA, HAWAII and PUERTO RICO must use either US Postal (recommended), FedEx Standard Overnight or FedEx 2 Day. We will change the shipping method if it is not one of these (including FedEx Express Saver.) FedEx does not deliver to PO Boxes. Money Orders and Checks: Must be drawn in US funds payable to Nutrition Dome. Order is shipped as soon as Money Order is received by Nutrition Dome. Checks must clear before shipment, so allow an extra 7 days. Include a printed copy of the order confirmation email along with your check or money order (please include shipping cost) and mail them to: Nutrition Dome 4518 11th Avenue, 2nd Level Brooklyn, NY 11219 Problem Ordering? Please e-mail help@nutritiondome.com We will contact you as soon as possible. Nutrition Dome Inc. believes that we should all be responsible for our planet. Therefore, we try to keep our shipping rates as low as possible using Earth-Friendly Biodegradable packing materials whenever possible even though this costs us more. Shipping Charges: Shipping charges are calculated based on weight of order, destination and method of shipment you choose. FedEx charges us for any returned shipments. Please note that if your order is returned to us for any reason (including refusal of package, no one there to accept package after several delivery attempts or wrong address), you will be charged shipping again. We do not ship International Orders. Damages Nutrition Dome makes every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. Merchandise damaged during shipping should be reported to Nutrition Dome within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box. We will then issue you credit for the amount of any confirmed damaged merchandise. Returns Please call us during our normal business hours for return authorization prior to returning any merchandise. Merchandise must be returned in "sellable" condition in order to receive credit, which means un-opened and undamaged. Full credit will be issued for unopened merchandise returned within 10 days of your receipt of shipment. A 15% restocking fee will be applied to returns after 10 days. Product returns cannot be accepted after 30 days. Shipping fees are not refundable. Postage fees for returned items are also not reimbursed. Back Orders We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this event, we will give you an estimated time of availability. Returns on unopened product must be properly insured. If we never receive your return, we cannot issue a refund. We are not resposible for typographical errors. Trouble Ordering? *Please note you must have cookies enabled in order to place items in your shopping cart. If you have software that blocks cookies, you must disable this to continue. The cookies are only used to keep track of what's in your cart. If you signed into Yahoo!, you may not be able to check out. Exit Yahoo! and re-enter without signing in. Go to Shopping and search for "Nutrition Dome". At times, traffic volume at Yahoo! is very high and you may not be able to order. Submit your order later in the day. Some corporate firewalls won't let you establish a secure connection with a remote server. If you're behind such a firewall, you won't be able to place or retrieve orders from your site because Yahoo! uses secure links for both.If you're having problems ordering, you are probably behind such a firewall. If you want to be sure, try establishing a secure connection to any other site. For example, does the following url work? https://www.microsoft.com (Note that's https, not http.) If not, the the problem is almost certainly a firewall. When a firewall prevents a secure connection, the solution is to use a connection that doesn't go through a firewall - for example, a modem connection to an ISP. Also, if your cookies are set to disable, you may be limited to the number of items you may purchase in one order. All supplements, unless otherwise specified, are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified health professional to assist you if necessary. Nutrition Dome Inc. assumes no responsibility for self-diagnosis or treatment. |
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